FAQs

1. Why should you buy courses at our library?

  • Our purpose is to help all peoples around the world has a chance to learn any online courses, that’s why we make this website. We formed a group buy to buy the course from sale page then sell back to those who can’t afford salepage’s price or those who don’t have strong financial support.
  • The course’s content will be exactly the same as you buy from the sale page.
  • We are using Stripe, Paypal and I think that you know how Stripe, Paypal protects the buyer if we don’t provide a full course to you.

2. What is the delivery method?

  • After your purchase, you’ll see a View your orders link which goes to the Downloads page. Here, you can download all the files associated with your order.
  • Downloads are available once your payment is confirmed, we’ll also send you a download notification email separate from any transaction notification emails you receive from EduViral.
  • Since it is a digital copy, my suggestion is to download and save it to your hard drive. In case the link is broken for any reason, please notify me and I will resend the link.

3. How long will get the download link after payment?

  • Most of the products are INSTANT DOWNLOAD. But for some products that were posted for the offer we need time to make files and upload them (It takes 8-48 hours). We will try our best to have the download link on time.

4. Payment methods?

  • We accept several types of payments such as Paypal, Stripe, Bitcoin, Skrill, Payoneer, WMZ. Please contact me if you want any payment options.

5. What about a promotion program or discount?

  • We have several events in one year. Please check our website regularly and your luck will come. The standard discount offer is 15% – 20% OFF. When you want to buy some 2-3 courses or mass order, please contact at here or via email us [email protected]. We will give you the best offer!

6. How about if the course does not have on our website? Need to request new courses?

  • If you can’t find a particular course that is not on our site, you can make a request here, and please help to fill the form with the template as below:
    Request a new course:
      + Your email address: (must have)
      + Name of the course: (if you know)
      + Sale page link: (must have)
  • We will contact you with more details about your request.

7. Course with updating content?

  • We have reviewed our course content before selling it and it is usually full. For dripping courses must wait for updates from the author, we will notify you when the author released updates.

8. Refund policy?

  • All product’s contents were checked very carefully and “Excepted” these contents: “Online coaching, Software, Facebook group, Skype and Email support from Author.” So we will not have a refund policy for these contents issue. We only refund for the product that we can not provide.
  • “No question ask for a refund if the fault is ours”
    We treasure the connection with our customers. Therefore, if you find an error on the course that we provide to you or the course’s quality is not good (example: video blurry, bad sound) or missing files/modules… Please contact us to resolve that.
  • If we can’t solve your problems, we will make a refund for your order within 1-3 business days after we confirm together.

9. Information security?

  • All registration information and your email address are automatically encrypted and anonymous, so it’s safe.
  • We use my private server to send the download link to my customers. Therefore, all the information will be kept autonomous. We are totally safe and secure here with us.
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